All cancellations must be submitted in writing by filling out a cancellation form. The date that the written notice of cancellation is received will determine the applicable cancellation fees. NO EXCEPTIONS WILL BE MADE. Please contact the Cloud 9 Adventures Travel Team to receive a cancellation form. Please fax back your cancellation form to (561) 368-8923 or send via email to firstname.lastname@example.org.
Cancellations are only accepted from the Lead Passenger with the understanding that the entire reservation will be cancelled. We do not accept individual passenger cancellations.
Every cancellation will be assessed a $75 cancellation administrative fee (per person based on occupancy) once the reservation is confirmed. If you are canceling a two person cabin there will be a $150 fee and a three person cabin will be $225. Additional penalties will apply according to the schedule listed below.
Pre-Book Cancellations (Un-Redeemed Pre-Book Tokens ONLY)
Thirty days after the lineup announcement you will receive a refund of your pre-book deposit minus a $50 administrative fee
Once a Holy Ship! reservation is placed, the following cancellation terms apply:
Now through July 21st, 2014 you will receive a refund of your deposit minus a $75 per person cancellation administrative fee
Between July 22nd through August 25th, 2014 you will receive a 75% refund less a $75 per person cancellation administrative fee
Between August 26th through October 1st, 2014, you will receive a 50% refund less a $75 per person cancellation administrative fee
Beginning October 2nd, 2014, Holy Ship! 2015 becomes Non-Refundable.
Because of the unique nature of the event, Beats at Sea, LLC has a very strict cancellation policy. Beats at Sea, LLC HIGHLY recommends that all passengers purchase travel insurance.
There will not be any refunds given for unused tickets, cancellations received after October 1st, 2014, for those who do not show up on time for the event or for any reason after the start of Holy Ship!.