Booking

What is a Cloud 9 Reservation Username & why do I need one?
Each Holy Ship! guest has a unique Cloud 9 Username that they create along with an additionally chosen password. This will allow you to book a cabin and log into your reservation to make payments and add items to your reservation. If you traveled on a previous Cloud 9 event, your username will remain the same.
Where can I book my cabin?

You can place your reservation online at www.holyship.com, or if you prefer to place your reservation over the phone, please call the Cloud 9 Adventure's Travel Department at (561) 368-8922.

 
How do I make a payment?
You can make a payment anytime either by:
  • Logging into your Cloud 9 Reservations Account at www.cloud9reservations.com
  • Sending a money order or cashier's check payable to Beats at Sea, LLC.
  • Contacting the Cloud 9 Travel Team at (561) 368-8922
What type of payments are accepted?

Holy Ship! accepts major credit cards including Visa, Mastercard, Discover and American Express. Cashier's checks and money orders are acceptable & encouraged forms for making future payments but the initial deposit must be paid by credit card at the time of booking.

If sending a cashier's check or money order, please make them payable to Beats at Sea, LLC and send to:

Cloud 9 Adventures c/o Travel Department                                                                  

405 SE Mizner Blvd. Suite 68  

Boca Raton, FL 33432

Does Beats at Sea, LLC. automatically charge my credit card on the payment due dates?
NO! Holy Ship! will NOT automatically charge the credit card on file. It is each guest's responsibility to make the scheduled payments on time. A late payment fee of $35 will be applied to reservations that do not meet the scheduled payment dates. This does not apply to those guests who opt into the ACH Payment Plan.
What is a Pre-Book Token?

A Pre-Book Token is simply the unique code that you will use to access the booking pages. The token will go live at a specific time based on the priority of your pre-book, which will allow you to access the booking pages and choose any of the available inventory.  Only one cabin can be booked per token and tokens are non-transferable. Any reservation placed where the "Lead Passenger" (the person that placed the reservation) is not the token holder will be cancelled.

 
What if I didn't pre-book? When can I place my reservation?

Holy Ship! is currently sold out.  If you did not pre-book for your cabin, you will need to join the wait list.

What is the Pre-Book Cancellation Policy?
Those who pre-booked will have 30 days from the initial annoucement of HOLY SHIP! sailing to cancel that pre-book for a full refund minus a $50 administrative fee. Thirty days after the initial announcement, or upon redeeming your pre-book token for a cabin, your $250 pre-book credit will be subject to the standard cancellation policies outlined in the event terms and conditions. Additional Terms & Conditions will apply. You will agree to these terms once you purchase your cabin on Holy Ship!